Accessibility statement

This accessibility statement applies to the service www.heatproject.eu and was prepared on 25.01.2021.

We have assessed the accessibility of the service ourselves.

Digital service availability status

This website meets critical accessibility requirements. According to the evaluation of the Heat Project, www.heatproject.eu meets the critical accessibility requirements set by the Digital Services Act, ie the WCAG 2.1 A and AA level criteria.

Not covered by legislation

  • office software files (e.g. doc, pdf, odt) published before 9/23/2018.
  • video or audio recordings released before 9/23/2020.

Heat Project’s website does not meet the WCAA 2.1 AAA level criteria. These include, for example, sign language interpretation and extended descriptive interpretation. In addition, the Heat Project’s recordings and Youtube videos published before the Digital Services Act came into force are not subtitled. The law does not require videos to be subtitled retrospectively. Heat Project subtitles all video and audio recordings that appear after the entry into force of the Digital Services Act.

Our goal is the highest possible level of accessibility. Heat Project requires its employees to take accessibility into account in all content production.

Did you notice a lack of accessibility in our digital service?

Let us know and we will do our best to correct the deficiency. Send us an e-mail to laura.luukkonen@turku.fi and let us know what shortcomings you noticed.

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The answer can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks,  you can report it to the Regional State Administrative Agency of Southern Finland . The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the Authority

Southern Finland Regional State Administrative Agency
Accessibility Control Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
telephone number exchange 0295 016 000